Terms and Conditions Coachmans Cottage Wiltshire

Terms and Conditions of Coachmans Cottage Steeple Ashton Wiltshire

The contract between the client and the proprietor shall be made, subject to the following conditions.

1. Coachmans Cottage is let on a short-term holiday let, for the period specified on the booking confirmation, for the maximum number of persons as specified not to exceed 4. The proprietor reserves the right to refuse admission to the entire party if this condition is not observed.

2. No smoking is permitted on the premises. No children under the age of 12 years. No hen or stag parties.

3. The period of hire shall be from 4.00pm on the day of arrival and shall end at 10.00am on the day of departure. The rental charged includes electric, central heating (seasonally dependant), hot water, the use of bed linen and towels.

4. Any cancellation made by the client for whatever reason, shall be in writing and sent by recorded delivery or email to Miss P. Hornsey. The full balance is payable and your deposit is not refundable, unless we can re-let the property. If we can re-let the full duration of your cancelled stay, we will refund your deposit and balance less 10% administration fee, minimum fee £25.00. Bookings are accepted on the understanding that the client has taken out holiday cancellation insurance.

5. The client takes full responsibility for the property and must take all reasonable and proper care of its furniture, pictures, ornaments, fittings and effects whether in or on the property and leave them in the same clean and tidy condition at the end of the hire period as at the beginning.

6. Any damages or breakages caused must be paid for, after consultation with the owner as to the extent of damage or items broken. Items broken will be charged at the replacement cost but any damage to the fabric of the building, or furnishings will be quoted for by an independent source.

7. Duty of care, Coachmans Cottage is maintained to a very high standard. In the event of a breakdown of any equipment, a repair or replacement will be found/fitted within 24 hours where possible and within 3 working days maximum. We are not responsible for any loss of enjoyment arising from the loss of use of any service or item within the specified time limit.

8. Internet access is offered for recreational purposes only, and is not meant for business use. Speed/service may vary depending on the package obtained by the owner which is provided free of charge. Should guests experience difficulties or loss of use the owner will not be held responsible.

9. The client and members of their party cannot hold Miss P. Hornsey or her representatives, liable for any injury sustained, or any loss or damage to their belongings during their stay at Coachmans Cottage.

10. We reserve the right to enter the property at any reasonable time, for the purposes of inspection or to carry out necessary repair or maintenance and undertake to advise the client of such a need as it arose, prior to entering the property.

11. We reserve the right to make any alterations to the property at any time without prior notification to the client.

12. We reserve the right to refuse any booking and in exceptional circumstances to cancel, modify or alter arrangements made for the client, but will refund any monies in full already paid.

13. Your booking assumes acceptance of these conditions in full.

14. Your consent to receive emails from Coachmans Cottage will be assumed unless you have used the opt-out option.

15. We are a member of Premier Cottages, a professional collective of independent luxury cottage owners. Premier Cottages promotes properties on our behalf as well as other luxury cottages. As members of Premier Cottages we would like to give them your information so that they can contact you about other quality properties that you might like. You may unsubscribe from this service at any time.

16. In case of any dispute the Law of England shall apply.

ADDITIONAL TERMS AND CONDITIONS TO THE ABOVE WHERE THE RENTAL INCLUDES A DOG

17. One dog may be accepted where the pet owner and cottage owner have agreed the terms and conditions applicable to the dog.

18. The dog will NOT be left unattended in the cottage at any time.

19. There will be an additional charge of £30.00 per week or part week for the dog.

20. Acceptance of a dog assumes the following:-The dog is fully house trained; the pet owner is responsible for the dog and have the dog under control at all times; the dog owner will clean up after their pet both on the cottage property and beyond.

21. The dog will not be allowed in the bedrooms or on the sofas.

22 We reserve the right to refuse a dog without giving reasons.

ADDITIONAL TERMS AND CONDITIONS TO THE ABOVE WHERE THE RENTAL IS FOR A SHORT TERM BUSINESS LET:

23. Payment in full at the time of booking to include a damage deposit of £250.00.

24. A booking will only be accepted for a maximum of 2 persons, in the event of this clause being broken access to Coachmans Cottage will be denied to all persons and the rental will be terminated with immediate effect. Any payments will not be refundable.

ADDITIONAL TERMS AND CONDITIONS TO THE ABOVE WHERE COACHMANS COTTAGE GIFT VOUCHERS ARE USED

25.  Vouchers will be valid for use within 12 months from the date of issue.

26. Vouchers are NOT redeemable for cash.

Terms and Conditions of Coachmans Cottage Steeple Ashton Wiltshire

Call Penny on +44 (0)1380 870764 for booking information.